TutorHi App Reference
Below are common screens of the TutorHi app. If this documentation does not solve your problem, you can always contact us.
TutorHi App Reference
General
The Home Screen is the first screen you see after logging in.
The Search Tab allows users to search for tutors, as well as, view the most popular Subjects. Search results can be further filtered by tweaking the Advanced Search options.
The Notifications Tab lists all your notifications. Notifications that are unread have a slight yellow highlight.
The Settings Screen allows you to change settings such as:
Whether you receive email notification when inactive for a period of time
Whether you receive upcoming lesson notifications
The language of the app
The mode of the app (tutor/student)
The Profile Screen allows you to change settings related to yourself, such as your:
Email addresss
Password
Default video call link for students
Achievements
Messaging
The Messages Tab lists all messages you've received or sent. Messages that are unread have a slight yellow highlight.
The Messages Screen is much like the messages screens in typical messaging apps like Facebook Messenger, WhatsApp, etc. The Messages Screen shows all communication between a tutor and a student, as well as any lesson request, lesson request update and lesson request completion notifications.
Ads
The Ads Tab lists all Ads you have created. If you can't find this tab in your Home Screen, navigate to the Settings Screen and change your App Mode to Tutor
The Ad Screen displays the important details of an Ad a tutor has posted such as title, lesson type, level, description, pricing, location, etc.
Ad Management
The Ad Editor Screen allows you to view and edit your existing Ads, as well as create new Ads.
The Boost Rank Checker is much like the Search Tab on the Home Screen, allowing tutors to do research on other tutor's boosted Ads, and the amount used to boost them.
The achievement selector screen allows you to select which Achievements to add to your Ad.
You can also add, edit or delete your Achievements from this screen as well.
The achievement editor screen allows you to create or update your Achievements.
Here, you can set the name & type of your Achievement, as well as upload evidence for them.
If you achievement was rejected by the TutorHi team, you can edit them here to fix the issues identified (e.g. academic transcript too blurry, etc), and send them for review again.
The user achievement screen allows you to add, edit or delete your Achievements.
You will also see the status of all your achievements - pending, active or rejected.
If an Achievement is rejected, you can edit them here to fix the issues identified by the TutorHi review team, and submit them again for review.
Lessons
The Lesson Requests Tab displays all lesson requests, and categorises them by those that are waiting for your response, and those that are waiting for their response.
The Confirmed Lessons Tab displays all lessons that have been successfully booked.
The Completed Lessons Tab show all lessons that have finished. You can also see lessons that are pending your review here as well.
The Lesson/Lesson Request Screen displays the important logistical information regarding the Lesson/Lesson Request.
Payment
What is it
The Payment Details Screen allows you to add a credit or debit card to your account. Your credit or debit card will then be automatically charged for booking lesson and boosting ads.
Don't worry! TutorHi will always ask for your permission right before any charge is made to your saved card.
How do we handle payments
Your card details are handled by Stripe, a secure, award winning payment processor, and are never stored on our servers
What is it
The Payout Details Screen allows tutors to setup their Stripe Payout Account
You can come back here anytime to refresh your Stripe Payout Account setup status.
How do we handle payouts
Your payouts are automatically paid out on a weekly basis, and are handled by Stripe, a secure, award winning payment processor